Welcome To Wylie Vision Care's FAQ page
How long does a comprehensive eye examination take?
On average, your eye examination takes about half an hour and varies depending on if you are interested in glasses and/or contact lenses.
What if I do not have vision insurance?
We accept most vision and medical insurance plans. If you have major medical insurance, you may have a yearly routine vision exam included. Call our office today and we would be glad to answer any insurance questions regarding eligility.
What should I bring to my appointment?
Please bring your driver's license or identification card, a list of medications, and your major medical insurance card. If you are a current contact lens wearer, it is helpful to bring your contact lens prescription or a box for each eye that has your last prescription listed on it. Please bring any glasses that you currently wear, including back up glasses, driving glasses, and sunglasses. You will not have paperwork that needs to be filled out but we do ask that you arrive 10 minutes before your scheduled appointment.
Can my family members or friends come with me into the examination room?
Family and friends are always welcome in our office, however, space is very limited in the examination room. Only two members are allowed in the room with the patient at one time. Thank you for your understanding.
What is the difference between a vision screening and a comprehensive eye examination?
Vision screenings are a limited process and cannot be used to diagnose an eye or vision problem, but rather may indicate a potential need for further evaluation. They may miss as many as 60% of children with vision problems. Passing a vision screening can give parents a false sense of security. Professional examinations are the only effective way to confirm or rule out the presence of any eye disease or vision problem.
When should I have my child's eyes examined for the first time?
By age 3, your child should have a thorough optometric eye examination to make sure his or her vision is developing properly and there is no evidence of eye disease. If needed, your doctor of optometry can prescribe treatment, including eyeglasses and/or vision therapy, to correct a vision development problem. A child should definitely have their eyes examined before starting Kindergarten and every year thereafter while in school. As a child is growing, their eyes are developing and vision may change very quickly.
Can you put lenses in the frames I bought at another store?
It may be possible to re-use your frames, but it depends on their condition, your particular prescription, and the lenses and options you choose. Even when frames are in perfect condition, removing old lenses and replacing them with new lenses is stressful on a frame. Most frames that have been worn for a period of time are not in perfect condition simply due to normal wear and tear. Small cracks and weak points occasionally develop that cannot be seen with the naked eye. Our store associates have received extensive training on how to evaluate eyeglass frames and determine the potential risk of breakage as a result of the manufacturing process.
How much are your lenses?
Lens cost will vary depending upon lens material, features, and your particular prescription. We will be happy to accurately estimate the cost of your lenses once we know what your prescription is, and what kind of lenses you are looking for.
Do you accept CareCredit as a form of payment?
Wylie Vision Care accepts CareCredit as a method of payment. To apply, please visit www.CareCredit.com.
What is the process for a contact lens exam and fitting?
During a contact lens fitting, the curve and diameter of your eyes are measured in order to ensure you receive lenses that fit accurately and work well for your vision correction needs and lifestyle. If you have not previously worn contact lenses, training will be provided to show you have to put your lenses in, take them out, and properly store and care for them. At the end of the exam, you will receive trial contact lenses to wear for a set period of time, and then you must return to see us for a follow-up visit to ensure the contact lenses are not causing any issues. Once the Doctor determines that the brand and prescription you are wearing are a good match for your vision needs, they will finalize your prescription and you are free to order a supply of contact lenses.
What is the best way to clean and care for my glasses?
Improper care is the leading cause of damage to anti-reflective lenses and other lens coatings, and almost always shortens the life of the product. Clean your glasses frequently to ensure that perspiration and hair spray don’t remain on the lenses, as both can damage lens coatings. Always use hair spray before putting on your glasses and make sure your glasses are well protected from the spray. And of course, never wear your eyeglasses on your head.
Even a scratch-resistant coating can't completely protect your lenses, so always keep your glasses in their case when you are not wearing them. Clean them with a microfiber cloth made especially for eyeglasses and the cleaning solution your optician recommends. When the cloth is not in use, keep it safe from dust and other particles that may transfer to and damage your lenses. Never use harsh cleaning solutions such as window cleaner, to clean your glasses. Depending on the type of lens and certain coatings, alcohol may also damage some lenses. Similarly, never use paper towels, your clothing or other fabrics as this can scratch the lens. Don’t use towels that have been cleaned with fabric softener to clean your eyeglasses because fabric softener can leave a residue that adversely affects clarity. Pre-moistened towelettes made specifically for eyeglass lenses are also an excellent choice, particularly for traveling.
What are Transitions or photochromatic lenses?
Photochromic lenses are lenses that darken automatically when exposed to ultra-violet sunlight (UV). Because UV is the activator for photochromic lenses, most do not work well while in a car. Transitions is a brand name of a specific type of photochromatic lens that we are pleased to offer our customers.
What causes dry eyes?
Dry eye occurs when eyes don't produce tears properly, or when tears aren't the correct consistency and evaporate too quickly. Dry eye can make performing some activities, such as using a computer or reading for an extended period of time, more difficult.
Do you accept donations of gently used eyewear?
Yes! Your kind donation of gently used eyewear will help another person in the world see more clearly. We participate in the Lyons Club program - a family of charitable vision care programs dedicated to improving vision through outreach, research and education. Simply drop off your gently used prescription or non-prescription glasses at our facility and we will gladly recycle and hand-deliver your used eyewear to those in need.
Why is face shape important?
Understanding your face shape will help you find the best frames to flatter your look. For example, round frames look best on square faces because they help soften the features, while rectangular frames help a round face appear longer and slimmer.
What are the common types of contact lenses?
There are two general types of lenses: soft and rigid gas permeable. Based on your vision health and lifestyle needs, your optometrist will recommend the contact lenses that are most appropriate for you.
Soft contact lenses are comfortable and made of flexible plastics that allow oxygen to pass through to the cornea. Users get accustomed to wearing them within several days. Most soft-contact wearers are prescribed some type of frequent replacement schedule. An example of this is a schedule that calls for the lenses to be replaced with new ones after two weeks of use with lenses removed nightly for cleaning.
Rigid Gas Permeable (RGP) lenses are durable, resistant to deposit buildup, and generally allow for clear, crisp vision. They last longer than soft contacts, and also are easier to handle and less likely to tear. However, they may take a few weeks of getting used to.
Other specific common types of lenses:
Extended Wear Contacts are good for overnight or continuous wear ranging from one to six nights, or up to 30 days. It's important for your eyes to go without lenses for at least one night following each scheduled removal.
Disposable (Replacement Schedule) Contacts. Some soft contacts referred to as "disposable" by sellers are actually worn on a frequent replacement schedule-for two weeks, for example-that requires them to be disinfected between uses.
Based on your vision health and lifestyle needs, your optometrist can recommend the contact lenses that are most appropriate for you.